I'm so frustrated right now.
We had family photos done, 3 weeks ago tomorrow, outside with the fall leaves as a background. We used a local photographer who did our friends wedding photos, our kids sports photos (when they were in school), and actually our last set of family photos (2 yrs ago). I really enjoy getting together with her and seeing the results.
This time instead of ordering prints she agreed to put them all on a CD for us for a set amount. I previewed them that day and she said she'd get them out that week.
Last week I still hadn't received them or heard from her so I shot her an email. It took a few days but when she replied she said she'd get them out to me in the next few days (which I took to mean Friday/Saturday).
I still have NOT received them.
I sent her another email yesterday, asking her to let me know when she's sent them out. I know she was busy as she had two shoots the day before and another scheduled that afternoon. But, when you tell me they will be out quickly and I still don't have them three weeks later that irks me. Oh and you've had payment since the day of and I know that check cleared the bank over a week ago. Jason said I shouldn't have paid her....obviously I see that now too but we've never had any problems with her.
I gave her a recommendation a day or two after we had our shoot, now I wonder if I should have since she has a problem getting my CD to me. It's just putting pictures onto a CD ~ well she was going to fix a few things but still it's just a CD! Last time we ordered prints & it didn't take 3 weeks from the appointment to the day of delivery.
So, I am frustrated....I think I have good reason to be don't you?